Eligibility: Refunds are available for services that have not been fully utilized.
Cancellation: Cancellations take effect at the end of your current billing cycle. No refunds are provided for partial months of service.
Process: Contact their customer support team with your account details and reason for the refund request.
Method: Refunds will be done only through the Original Mode of Payment.
Timeframe: Refunds are processed within 10 to 45 days.
Policy: They generally have a No Refunds Policy due to the nature of digital products and immediate access upon purchase.
Exceptions: Refunds may be considered only in very rare exceptional circumstances, such as:
Duplicate Payment (must contact within 48 hours).
Billing Errors.
Fraudulent Transactions.
Process: Contact their support team at support@iraskills.ai within 30 days of purchase if you believe your situation qualifies as exceptional.
Subscriptions: Subscriptions purchased through Steam or other third-party vendors may be subject to that vendor's refund policy.
Cars/Tracks: While their official policy may state no refunds, users on forums have reported that iRacing support is often willing to issue a credit or refund for individual car/track purchases if a mistake was made (e.g., buying the wrong item) and the item has not been used in a race or practice session (or used very little).
Process: The general advice is to contact their customer support directly for any refund request.
